We want you to feel confident using Revenue Gap. This policy explains how refunds work for each of our paid offerings.
Monthly Pro Subscription
- You may cancel at any time directly from your account settings.
- Cancellation prevents future billing.
- We do not offer partial-month refunds once a billing period has begun. Your subscription remains active until the end of the current period.
One-Time Deep Revenue Audit
- Due to the immediate delivery of digital analysis and recommendations, one-time audit purchases are non-refundable once delivered.
- If a technical issue prevents delivery of your audit, please contact support and we will review your case.
How to Request a Review
If you believe a refund is warranted due to a technical issue or delivery problem, reach out via our Contact page within 14 days of purchase. Include your account email and order details so we can investigate quickly.
Chargebacks
We ask that you contact us before filing a chargeback. We are committed to resolving issues quickly and fairly.